Q: How long is the rental period?

All of our rental options require a 4-hour minimum, including set up and tear down.

  • Half Day - up to 6 hours
  • Full Day - up to 10 hours
  • Overnight rentals upon request.
  • We will set up your bounce house at least one hour prior to your event and work with you on the best time to pick up.
Q: How do I reserve a date?

Click on the bounce house at the top right of the page, or anywhere it says “Book Now” or “Book Your Bounce House” on our website to get you to our Booking Page. Choose whether you are looking to book for a Celebration or a Wedding and follow the instructions on that page. You’ll send us your “Wish List” with your bounce house choice, event date, and event location, and we’ll send either a proposal or an email letting you know if your bounce house choice is already booked, and what other options we may have for you. You’ll sign the agreement, pay your 50% non-refundable retainer, and then we’ll send over our event questionnaire for you to fill out to help us get ready to work with you on event day.

Q: What if I know the date, but not the venue?

No problem. As long as we have an idea of your event city, we can confirm those other details after you book and as we get a little closer to your event.

Q: How far do you travel?

We used to travel literally everywhere, but as we continue to grow, we prefer to continue to serve as many of our amazing clients/planners in the Atlanta Metro area, all of the ATL Burbs, as well as about an hour or two outside of the city in all directions. If your event is outside of this range, please email us directly to see if we can add you to our schedule or refer you to another amazing company closer to you.

Q: How far in advance do I need to book my event?

Depending on the type of event and what your bounce house needs are, we always suggest booking as soon as you can (normally 3 to 6 months out) to make sure your specific bounce house will be available for you come event day.

Q: Is a deposit required?

Yes, to secure your event date we so require 50% non-refundable deposit. Your balance is then due 3 days before your delivery day/time.

Q: Is the delivery fee included in your pricing?

The delivery fee is a separate fee. We work hard to deliver when you or your balloon stylist need us to help make sure your event runs smoothly. We do 1-hour delivery windows.

Q: What’s your cancelation/weather policy?

We completely understand the stress of what potential bad weather can bring to your party, and we want to keep you at ease as much as possible. You have up until 6am the morning of your event to let us know if you want to move forward with your rental or if you want to cancel due to bad weather. If you choose to cancel, you have up to a calendar year to reschedule at no additional costs.

Q: Are you insured?

Absolutely! Safety is always our top priority! We are licensed with the state of Georgia and carry Commercial General Liability insurance with coverage up to $2 million. We can also add your venue or park as additionally insured.

Q: Is there an age limit?

At Luxe Bounce, you are never too young or too old to jump for joy! We have 4 different collections for everyone.

  • Our Minis are for ages 1-6
  • Our Combos are for ages 1 - 12
  • Our Mids are for all ages
  • Our Adults are for all ages
Q: What other rental items do you provide? How about balloons?

We do one thing and do it very well! Bounce House Rentals! And we’re not sad about it! We prefer to leave the design details to some of our fave event pros who can not only decorate our bounce houses beautifully, but who can also help design/decorate your entire party if you choose. Once booked, we’ll send you our Luxe Bounce Welcome Guide with all of our preferred/vetted vendors (balloon stylists, florists, food, photographers, designers, etc.) to help make your event planning stress-free!


Q: What’s included in my order?

All rentals include:

  • Commercial Liability Insurance
  • Minimum Half Day rental - up to 6 hours
  • Delivery, Set Up, and Tear Down
  • Modern Rules Signage
  • Rug of your Choice
  • All bounce house equipment - including blower, stakes, sandbags, extension cords, tarps, etc.

Please Note: One standard power outlet is required within 100 ft. of Blower and Bounce House, or a generator will need to be used, which you can rent through us or on your own. Please also note if your party is indoors, it is the client's responsibility to ensure that there is enough ceiling clearance.

Q: Will someone reach out to confirm my order?

Absolutely! You’ll hear from one of our amazing team members to confirm your rental. You’ll also receive automated emails letting you know that your signed agreement has gone through as well as your deposit.

Q: How do I finalize my event details with the LB team?

As soon as you sign your agreement, you’ll receive an automatic email with our event questionnaire in it. We ask that you fill it out to the best of your ability as soon as you can to make sure we have all of the proper information and so we can start working on our delivery schedule for your event day. Some of our questions include earliest/latest pick up and drop off times, set up location, what time your balloon stylist/designer needs to start their install, rug color preference, and any other information we’ll need to help make sure your event runs smoothly!

Q: My event times have changed, or I decided to add a balloon stylist last minute, Is that ok?

Absolutely! As long as we know within a few days of your event, we can make proper arrangements on our end to help accommodate you or your other vendors.


Q: How will I know when my Luxe Bounce house is on the way?

Communication is KEY for us from before you book to after your event is complete. We always text you when we’re on the way, what time our GPS says we’ll arrive, and who will be arriving at your house to make sure you feel safe knowing who is coming to your home or venue.

Q: Will there be an attendant onsite during my event?

An attendant is only mandatory when required by your Venue. painting/similar mess prone activations are present such as gender reveal smoke bombs, slime, glitter, messy art, temporary tattoos, etc. due to these items being prone to stain our bounce houses if not cleaned off immediately. A Luxe Bounce Attendant will assist with bounce house cleaning, photos, and safety. Each Attendant is $50/hour.

Q: Can guests enjoy the bounce house after dark?

Absolutely! In certain circumstances, a site survey may be required to determine if additional lighting is needed to ensure the safety of your guests; additional charges may apply. Please note that our night lighting is for safety purposes only. For photos, we highly recommend that you consult with your photographer in advance, as night photography will require proper equipment.

Q: What happens if there’s bad weather on my event day?

Georgia weather can be so finicky, so we watch it very diligently and completely understand the stress of what potential bad weather can bring to your party. To help with that stress, we give you till 6:00am the morning of your event to let us know if you want to move forward with your rental or cancel due to bad weather. If you choose to cancel, you have up to a calendar year to reschedule at no additional costs. The client reserves the right to cancel for weather-related issues only, up until the morning of the event, and will receive all but their deposit back. However, if the client chooses not to cancel, once Luxe Bounce has arrived at your event location, the client will not be able to get a partial refund or reschedule to a later date.


Q: Who will be your main contact for our wedding day?

As we get closer to your wedding, we will start communication with your planner and venue to make sure we are all on the same page with your ceremony/reception timing and what we need to do to help make sure you have a wonderful wedding day!

Q: What’s included in our wedding rental?

All of our packages include:

  • Commercial Liability Insurance
  • Extended Rental Times - up to 8 hours
  • Late Night Pick Up
  • Coordination with Venue and Event Planner
  • Accommodating Strict Installation times and pick up windows.
  • Modern Rules Signage and Rug of your Choice (white, ivory, gray, artificial grass)
  • Attendant for 3-4 hours if required by venue.
  • All bounce house equipment - including blower, stakes, sandbags, extension cords, tarps, etc.
  • Generator (if required)
q: Why book with Luxe Bounce for our wedding day?

We help take the stress away from your wedding day and also allow you, your wedding party, and your guests to have an amazing time! We’ve been in the wedding industry for the past 20 years so we know all of the questions to ask your venue/coordinator and how to work closely with them to make sure there are no hiccups on our end during your wedding day!

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